Robust omnichannel communication platform for sales boost and customer support
Use all instant messengers and social media in one chat center.
Communicate with your customers through a single application using all modern communication platforms such as Facebook, Instagram, WhatsApp, Telegram, Viber, VK, live chat center and other social media.
Engage your customer with messengers they trust. Stop wasting time switching between multiple tabs and getting lost in chat centers and dialogues.
Increase the conversion rate by improving the efficiency of inquiries processing
Use Umnico to enhance your customer communication:
Leverage digital pipeline
Set up message notifications
Robotise answering to frequently asked questions
Track dialogue sources
Distribute leads among your staff
Export your customer database for further analysis and import
Let your employees sell more by multiplying the number of customers
Umnico makes it possible to build omnichannel communication with clients by bringing all communication channels into a single app. You can reach your customers where it is convenient for them, increase the speed and quality of their inquiries processing, increase the loyalty rate and exceed sales volume limits.
Connect all communication channels suitable for your business to engage more clients.